Privacy Policy

At Saaya ("we", "our", "us"), we are committed to protecting and respecting your privacy. In compliance with the General Data Protection Regulation (GDPR), effective from 25th May 2018, this Privacy Policy outlines how we collect, use, and safeguard your personal data when you interact with our website, services, and offerings. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect and process the following personal information:

Personal Identification Information: such as your name, email address, phone number, and other information you provide when signing up for our services, filling out forms, newsletter or communicating with us.
Usage Data: Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
Transactional Data: if you purchase our products or services, we may collect payment information (through third-party payment processors), purchase history, and other details related to transactions.

2. How We Use Your Information

We may use the personal information we collect for the following purposes:

To provide and improve our services, ensuring you receive a seamless experience.
To process and manage your orders, subscriptions, and payments.
To communicate with you, including responding to your inquiries, sending newsletters, updates, and promotional content (if you have opted in).
To personalise your experience and present content and offers tailored to your interests.
To analyse website usage and gather statistical data to enhance our website and services.
To comply with legal obligations and protect our business interests.

3. Sharing Your Information

We respect your privacy and will not sell, rent, or share your personal information with third parties, except in the following cases:

Service Providers: We may share your information with trusted third-party providers who assist us with website hosting, payment processing, email communication, analytics, and marketing. These parties are only granted access to your information to perform specific tasks on our behalf and are obligated to keep your information confidential.
Legal Requirements: We may disclose your personal information if required to do so by law or in response to legal proceedings, such as a court order or a subpoena.
Business Transfers: If we undergo a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Your Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request to correct any inaccurate or incomplete information.
Erasure: You can request that we delete your personal information in certain circumstances.
Data Portability: You have the right to request the transfer of your data to another service provider in a structured, commonly used format.
Opt-Out: You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

5. Data Security

We take appropriate technical and organisational measures to safeguard your personal data against accidental loss, theft, and unauthorised access, use, or disclosure. However, please note that no method of transmitting information over the internet is completely secure, and we cannot guarantee absolute security.

6. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit our website. You can adjust your browser settings to refuse cookies, but this may affect your ability to access certain parts of our site.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of third-party websites before providing them with any personal information.

8. Children's Privacy

Our website is not intended for use by individuals under the age of 18, and we do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the updated policy will be effective upon posting. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

Saaya

Email: studio22.ag@gmail.com